1. Data Collection
We collect basic information like your name, contact details, and session activity to provide our services. This includes information you provide during registration, session bookings, and mood logging.
2. Data Usage
Your data is used to manage appointments, improve the app, and enhance your experience. We may use anonymized and aggregated data for analytics to improve our platform.
3. Confidentiality
Your sessions are private. We do not share your data without consent, except when required by law. All therapy sessions are encrypted end-to-end and are not recorded or stored.
4. Data Security
We take reasonable steps to protect your information from unauthorized access. This includes encryption of data in transit and at rest, secure servers, and regular security audits.
5. User Control
You can request to update or delete your data by contacting support at detangleindia@gmail.com. Account deletion is permanent and cannot be undone.
6. Third-Party Services
We use third-party services for payment processing and video calls. These services have their own privacy policies and we encourage you to review them.
7. Cookies & Analytics
Our website may use cookies for functionality and analytics purposes. You can disable cookies in your browser settings.
8. Contact
For privacy-related concerns, reach us at detangleindia@gmail.com.